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Finished living space with layered seating, warm materials, and Built by Design remodeling detail.

REVIEWS

Reviews From Homeowners Who Trusted the Process

Project photos show the finished work. Reviews show what the process felt like: communication, planning, respect for the home, problem solving, and whether the team followed through.

PROCESS MATTERS

Proof from the people who lived through the remodel

A remodel doesn't happen in a showroom. It happens inside someone's home, schedule, budget, and daily life. That means the experience matters just as much as the finished photos.

The final version of this page should include verified reviews from real homeowners, tied to project type when possible.

Browse reviews by project type

Filter by project type to read homeowner feedback related to basements, kitchens, bathrooms, whole-home remodels, additions, and the overall remodeling experience.

Homeowner testimonials

Quotes are shown with location-based attribution. Project categories help you find feedback closest to the work you're planning.

  • From start to finish, the team brought our vision to life with incredible attention to detail.

    We had Built by Design remodel our main floor (kitchen, master bath, hall bath and new hardwood floors). Mike and Kristen were great in communicating with us throughout the entire process. They had great ideas and helped us bring in updated colors and materials that we would not have chosen on our own. Any questions or issues that came up were promptly addressed and resolved to our satisfaction. The subcontractors were all professional and showed up on time. They take great pride in their work and pay attention to the details. They provided us a beautiful space that we will enjoy for years to come.

    Olathe, KS Homeowner

    Whole-Home Remodeling

  • We've trusted them with two major remodels, and each time they exceeded our expectations.

    Mike and Kristen from Built by Design are the team that rocks remodeling projects. They have completed two major remodels for us. In our first house they did a two room addition and revamped the outdoor area. Our second home they finished the basement and outdoor area! They listened to us and came up with a design that exceeded our expectations. Their attention to detail from the hidden room to the hidden cabinets in the entertainment center was spot on! The communication was very good. We knew about every delay and why. They also were very good to give us the schedule and when to expect things to be finished! As a repeat customer I will always use them for all my remodeling projects!

    Overland Park, KS Homeowner

    Whole-Home Remodeling

  • Our home theater is now the coziest, most luxurious space, we use it almost every night.

    The theater is hands-down our favorite part of the basement. Kristen turned it into the perfect place to watch movies, games, and everything in between. The setup feels high-end but still super comfortable. It's like having a private cinema at home. She really thought of everything, and now it's where we spend most of our evenings as a family.

    Overland Park, KS Homeowner

    Basement Remodeling

  • Our basement feels like a whole new level of our home. Kristen and Mike did an incredible job.

    Mike and Kristen did an incredible job on our basement, and they made the behind-the-scenes so easy. We weren't expecting such clear communication during the process, but we certainly got it! The blue island is the centerpiece and we get compliments on it every time someone comes over. The space feels open, inviting, and perfect for hosting. The team was so easy to work with and made sure every detail came together just right. It honestly feels like we added another level to our house, not just a basement. Couldn't be happier with the outcome.

    Mission, KS Homeowner

    Luxury Basement Remodeling

  • Our basement feels like a true extension of our home.

    Our basement remodel turned out better than we imagined. The mix of textures, the stone countertops, and the way the space flows all make it feel really special. It's comfortable for everyday use but also perfect when we have people over. BBD was great to work with from start to finish. They kept us in the loop, made sure details were right, and gave us a space that feels like part of the home, not just a basement. We absolutely love it. We get home from work and race to the basement!

    Overland Park, KS Homeowner

    Luxury Basement Remodeling

  • Everything was perfect starting with the design phase, to the planning and a hassle free execution.

    We used Built by Design for our small home remodel. Everything was perfect starting with the design phase, to the planning and a hassle free execution. The BBD team was awesome to work with all the way through!

    Overland Park, KS Homeowner

    Whole-Home Remodeling

WHAT MATTERS DURING THE REMODEL

The experience is part of the work

The best reviews usually say more than “it looks good.” They talk about communication, planning, trust, jobsite expectations, and whether the team made a complicated project feel manageable.

  • Clear communication

    Homeowners should know what's happening, what decisions are needed, and what comes next.

  • Respect for the home

    The work happens inside someone's life. That deserves care, planning, and reasonable expectations.

  • Clean jobsite expectations

    Remodeling is disruptive, but the process should still feel controlled and professional.

  • Better planning

    Good planning helps prevent avoidable confusion, late decisions, and vague scope conversations.

  • Finish decisions that hold up

    Clients should feel like the finished details were chosen with care, not rushed at the end.

  • Follow-through

    Trust is built when the team does what they said they would do and communicates when things change.

  • Skilled craftsmanship

    The finished work should show in the lines, transitions, materials, and details.

  • A finished result that feels intentional

    The remodel should feel like it belongs in the home, not like a collection of separate updates.

BEFORE LAUNCH

Trust proof still needed

Before this page goes live, Built by Design should add verified proof from real clients and approved review sources.

  1. Google review screenshots or exports
  2. Houzz reviews if available
  3. Approved typed testimonials
  4. Client permission for names, initials, or cities
  5. Project type tied to each review
  6. Before-and-after photos tied to reviews when available
  7. Any real awards, press, memberships, or certifications if confirmed

READY TO TALK?

Want this kind of process for your own home?

Send the project details, location, and what needs to change. We'll help you understand whether the scope is a fit and what the next step should be.